and Conditions | Travel Information
As always, our goal is to provide you with a trip of a lifetime, delivered without a hitch. This page includes vital information to assist with your trip for travel information, what to expect, and how to plan for the unexpected. We also have printable forms for all documents.
If you need further assistance, please call our offices:
take a few minutes to review the following:
These terms and conditions govern
the relationship between LUX World Travel
NY (herein after referred to as LWT) and you, the purchaser and/or
participant, and they apply to the tours and vacations as promoted on
this website, in brochure form or as brochures provided by preferred
Tour Operators in related businesses. No alterations to these
terms and conditions may be made by any LWT employee, authorized
representative or agent, unless in writing by an officer of LWT.
All decisions and matters subject to LWT
discretion shall be made by an authorized officer of LWT.
You are responsible for passports, visas, health requirements and
travel insurance, and purchasing your flights. However,
LUX World Travel will assist you in the research for obtaining
passport, visa, health requirements, travel insurance, or flight
booking assistance, as part of our concierge service packages
Assistance ONLY is available from our Air Desk for the following
Air Purchases: $25 per person
Air Purchases: $40 per person
you are fully accountable for obtaining all documents, immunizations
and necessary flights to complete your travel. Keep in mind that
requirements often vary for citizens of different countries. Make sure
to gather information well in advance.
note that for most destinations it is mandatory that your passport is
valid for at least 6 months past the date of your return.
If you need assistance with applying or renewing a passport, our VIP
concierge service will be happy to assist you for an additional fee of
$45 per person. Regardless, it is your responsibility to make
sure that your passport is up-to-date for travel to your destination,
and is presentable condition. There will be no refunds if you are
denied boarding on flights or are denied entrance into a country for
not providing current and up-to-date passports and/ or visas.
advance payment / deposit of all services is required per person to
effect land reservations to secure reservations more that 90-days
prior to departure. A plan to go fee of
$125 will be charged as a deposit for planning customized vacations,
which is deducted from your final trip balance. (There is no
Plan to go Fee for joining a retreat or pre-existing tour.) Full
payment is required for all air reservations. Final
payment is due 75-45 days prior to departure. Airline tickets
and/ or documents will be sent
approximately 2-4 weeks prior to client’s departure. Note:
Airline reservations will not be ticketed
without a copy of the appropriate pages of the traveler’s passport
and credit card information.
and payments for international and domestic air reservations are
dictated by the individual air carrier.
LUX World Travel will advise the client of
the air payment schedule pertaining to the carrier(s) chosen. Airline
tickets and documents will be sent
approximately 3 to 4 weeks prior to the client’s departure.
made within 14 days of departure are subject to a USD $100.00 per
person late booking fee. The airfares used to create the tour prices
are capacity restricted and have advance purchase requirements.
Prospective clients are advised to reserve
early to avoid disappointment.
not fit for long trips due to heart disease, chronic illness, physical
handicap, advanced pregnancy and/or mental illness should not
participate in these rigorous travel programs.
Dates and Prices
shown herein are based on tariffs, exchange rates and air-fares in
effect on April 1, 2014 and LUX World Travel
& , herein referred to as LWT, reserves the right to alter prices
quoted should inflation, costs of fuel, labor or material, air fares
or foreign exchange rates change.
Included in Tour Costs
for obtaining passports or visas, excess baggage charges,
inoculations, accident or baggage insurance, international airline
ticket taxes, airport departure taxes that are not included in the
airline ticket, optional tours, any items of a personal nature, such
as phone calls, faxes or room service; excess mileage carried out at
the request of the passenger or transportation not specifically listed
as included. Beverages (liquor and soft drinks) and
laundry are included at select properties and this will
be specified. For
additional information, please review the inclusions written for your
specific trip, as they all differ.
Tours or Customized Vacations
between planning time and/or during actual
travel operation, circumstances require changes, LWT, and its
suppliers of travel services, reserve the right to vary the itinerary
and substitute components of any tour, if air schedule or surface
transportation charges, security matters and/or events beyond their
control make such alterations necessary. Suppliers may substitute
transportation equipment depending on any variety of factors,
including the volume of passengers on the tour.
penalties imposed on LWT by its suppliers are stringent, and are per
person for land arrangements. Airline tickets are different, and hold
a completely separate penalty and we will advise you at the time of
your cancellation of this additional penalty. The following
terms apply effective as of the date LWT receives written notice of
prior to departure:
More than 90 days prior to
departure – $550.00 per person; or the deposit amount
89 to 60 days prior to departure – 25% of tour cost;
plus deposit amount
59 to 30 days prior to departure date – 50% of tour cost;
plus deposit amount
29 days or less prior to departure – 100% of tour cost, plus
administration handling fees and liquidated damages for LWT of $250
per person, or $350 per group.
Retreats Only: LUX World Travel reserves the right to
cancel any posted or listed tour due to lack of participation to
create a minimum number of passengers, or for any other foreseen
reason that may create hazards or jeopardy to our clients. In
the case that LUX World Travel needs to cancel or post-pone any tour,
all monies collected will be returned in full for the land portion.
Penalties from the airlines may occur depending on the type of air
purchased, for which LUX World Travel is not responsible. We
do highly recommend Cancel for Any Reason Insurance for at least the
flight portion of your journey to insure our clients with full flight
of Unused Arrangements
LWT prices are based on contract rates, if
you cancel while the tour is in progress, there will not be any refund
for the unused portion.
cost of the tour may include air transportation as required in the
itinerary either from/to the
gateway or for a portion of the itinerary. Tour prices are
based on special airfares that do carry change and cancellation
penalties. Please be sure you understand these charges before
accepting the itinerary! LUX World Travel
will not assume any responsibility for any air schedule changes;
however, we will attempt to keep you fully informed of changes as we
learn of them.
fares for departure from all major cities are available. Please
inquire for prices for First and Business class service.
do not arrange for loyalty program / mileage free tickets or upgrades,
but we will be pleased to provide you with a detailed flight itinerary
required for any of these programs.
tickets can only be issued upon receipt of
the appropriate copied pages of the traveler’s passport.
to Confirmed Bookings
revision fee of $30- $150 per person, per change will be assessed as
an administrative charge for changes made to confirmed bookings.
LWT will advice clients if any suggested changes will also incur
additional charges from outside suppliers. Changes within 14
days of departure will be treated as a cancellation and rebooking.
strongly advise you to purchase trip cancellation insurance, which
LWT makes available to you. This can protect you from financial loss
in almost all circumstances. Information for US residents will
be sent to you at time of booking. If
you reside outside of the USA, LWT will be able to assist you with
travel insurance programs from other outside sources.
Room Policies Solo Travelers
to intermittent shortages of accommodations on some trips, a single
room cannot always by guaranteed, even if
paid for in advance. If single accommodations are
not provided, an appropriate refund will be made upon your
return. If you are traveling alone and wish to share accommodations,
LWT will work with you to help locate a roommate on your behalf.
airlines permit economy class passengers to carry 2
average sized suitcases for which specific measurements and weight are
written in their tariffs. Carriers have specific tariffs that apply to
carry-on baggage as well. One average sized suitcase will be
carried on some Multi-sport vacations; however, clients who will be
traveling by light aircraft on safari, or other outdoor adventures
must carry medium sized soft luggage or duffel bags when flying
sectors in small light aircraft which have
limited space for baggage and a weight restriction to be advised.
endeavors to provide the latest information the mandatory health
requirements for our destinations, but shall not assume responsibility
for the accuracy of this information. Malaria is endemic to these
regions of Africa,
and some locations in
and precautions must be taken. See your
health practitioner for advice. Prior to travel, required
inoculations, if any, must be recorded by client's health practitioner
on a valid vaccination certificate, which the client must carry for
proof of inoculation where required. If you are concerned about taking
any medications or receiving certain inoculations, check with your
health practitioner BEFORE booking.
World Travel; its employees,
shareholders, officers, directors, successors, agents and assigns, do
not own or operate any entity, which is to or does provide goods or
services for your trip. LUX World Travel acts as an agent and
purchases transportation (by aircraft, coach, train, vessel or
otherwise), hotel and other lodging accommodations, restaurant, ground
handling and other services from various independent suppliers, who
are disclosed principals. All such persons and entities are
independent contractors. As a result LUX
World Travel is not liable for any negligent or willful act of
any such person or entity or of any third person.
transportation, accommodations and other services provided by the
ground and air operators offered are subject to the terms and
conditions contained in the Web sites, tickets, exchange orders or
vouchers issued by them and/or their suppliers.
Because LWT does not have the right to control the operations of the
independent operators and their suppliers or any third person, IT
CANNOT BE LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE
which may arise out of these services.
addition and without limitation, LWT is not responsible for
any injury, loss, death, inconvenience, delay or damage to personal
property in connection with the provision of any goods or services
whether resulting from but not limited to acts of God or force majeure,
illness, disease, acts of war, civil unrest, insurrection or revolt,
animals, strikes or other labor activities, criminal or terrorist
activities of any kind, overbooking or downgrading of services, food
poisoning, mechanical or other failure of aircraft or other means of
transportation or for failure of any transportation mechanism to
arrive or depart on time.
draws your attention to the fact that there are certain inherent risks
in traveling to areas of the world, where wild life is prevalent, and
outdoor camps and adventure programs are by their nature remote.
Your participation constitutes acceptance at your
own risk, which include, but are not limited to, risks of
whitewater rafting, kayaking and rafting (for example dangers of
rapidly moving water, rocks and other submerged objects, hypothermia,
etc), horseback riding, (for example, unpredictable behavior by the
horses, being spooked, etc) hiking, walking safaris, downhill or
cross-country skiing, (for example, equipment failures, ice or other
trail obstructions) and in all trips there are also the ever present dangers
of undomesticated and wild animals, inaccessibility to medical
attention and difficulty in evacuation from remote locations in the
case of a medical emergency. Passenger assumes all such risks
with regard to these possibilities.
is your sole responsibility to seek and take all appropriate medical
advice relevant to your health prior to departure as to whether
or not you are fit enough to undertake the trip booked. LWT
shall not be liable for illness, injury or death sustained on a
program sold by LWT, which is not due to the gross negligence of
LWT, its officers, employees, authorized representatives or agents
Majeure' means, in relation to LWT, any
circumstances beyond the reasonable control of LWT (including, but
without limitation, acts of God, explosion, flood, tempest, fire or
accident, war or threat of war declared or undeclared, sabotage,
insurrection, civil disturbance, requisition, sickness, quarantine,
government intervention, weather conditions or other untoward
LWT is affected by Force Majeure it shall
forthwith notify you of the nature and
shall not be deemed to be in breach of these terms and conditions or
otherwise be liable to you, by reason of
delay in performance, or by non-performance, of any of its obligations
hereunder to the extent that any such delay or non-performance is due
to any Force Majeure.
LWT, and/or any of its’ travel suppliers, are affected by Force Majeure,
they shall be entitled to, and may in their
sole and absolute discretion, vary or cancel any itinerary or
arrangement in relation to the trip. Payment of any refund by LWT to
you as a result of the non-performance of
any of LWT's obligations hereunder shall
remain in its sole and absolute discretion although LWT shall use its
reasonable endeavors to reimburse you where possible. However, LWT
shall be entitled to deduct from any refund recoverable the reasonable
actual and potential costs to LWT of the Force Majeure.
civil unrest, once LWT has investigated the prevailing situation, as
it deems fit, it shall remain in LWT's
sole and absolute discretion whether to proceed with the trip. You may
in such circumstances cancel the trip. However, if, after
having made all reasonable and proper inquiries, LWT is of the opinion
that the trip may proceed, no refund will be payable to you and the
provisions stated under Cancellations shall apply.
strongly recommends that you obtain the following types of insurance,
which are offered by LWT and are also
Accidental death and disability
Emergency medical evacuation
Lost Luggage & personal effects
Trip default protection
are required to sign a waiver if choosing to decline Travel Protection
Insurance. If insurance is declined, yet you need to cancel your trip,
or alter you trip while traveling with the intention of collecting
refunds from airlines, suppliers, guides, excursions and activities,
LUX World Travel will charge an administration fee of $350 for our
time and expertise in attempting to secure any possible refund.
Please note, that most airlines WILL NOT refund a cancelled ticket,
but will offer you an air credit, less the amount of cancellation and
change fees. This administration fee is non-negotiable, again for this
reason, we highly recommend Travel Protection Insurance for all tours,
retreats, and custom vacations.
advance payment OR any other partial payment for a reservation on a
vacation, tour or retreat constitutes consent to all provisions of the
conditions and general information contained in this agreement.
passenger contract in use by the carriers concerned, when issued,
shall constitute the sole contract between the transportation
companies and the purchaser of this tour and/or passengers.
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